PRIVACY POLICY


Malachite 27 ("owner" or "we") ABN (80114881717), the owner of the brand Eloura Australia, respect your privacy and are committed to protecting it through our compliance with this policy. This policy describes the types of information we may collect from you or that you may provide when you visit the website www.elouraaustralia.com (our "Website") and our practices for collecting, using, maintaining, protecting, and disclosing that information.


This policy applies to information we collect on this Website, in email, text, and other electronic messages between you and this Website.


It does not apply to information collected by us offline or through any other means, including on any other website operated by Company or any third party (including our affiliates and subsidiaries); or any third  party (including our affiliates and subsidiaries), including through any application or content (including advertising) that may link to or be accessible from the Website.

 
Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Website. By accessing or using this Website, you agree to this privacy policy. This policy may change from time to time (see Changes to Our Privacy Policy). Your continued use of this Website after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.

INFORMATION WE COLLECT ABOUT YOU AND HOW

We collect several types of information from and about users of our Website, including information by which you may be personally identified, such as name, postal address, e-mail address, telephone number or any other identifier by which you may be contacted online or offline ("personal information"); that is about you but individually does not identify you, such as IP address; and/or we collect this information directly from you when you provide it to us. Automatically as you navigate through the site. Information collected automatically may include usage details, IP addresses, and information collected through cookies and other tracking technologies.

INFORMATION YOU PROVIDE TO US

The information we collect on or through our Website may include Information that you provide by filling in forms on our Website. This includes information provided at the time of requesting further services. We may also ask you for information when you report a problem with our Website. 

Records and copies of your correspondence (including email addresses), if you contact us. 


INFORMATION COLLECTed THROUGH AUTOMATIC DATA COLLECTION TECHNOLOGIES

As you navigate through and interact with our Website, we may use automatic data collection technologies to collect certain information about your browsing actions, and patterns, including details of your visits to our Website, including traffic data, logs, and other communication data and the resources that you access and use on the Website.

HOW YOUR INFORMATION is used                       

We use information that we collect about you or that you provide to us, including any personal information to present our Website and its contents to you. To provide you with information that you request from us. Fulfil any other purpose for which you provide it. In any other way we may describe when you provide the information. For any other purpose with your consent.

DISCLOSURE OF YOUR INFORMATION

We may disclose aggregated information about our users, and information that does not identify any individual, without restriction.

We may disclose personal information that we collect or you provide as described in this privacy policy to fulfil the purpose for which you provide it. For any other purpose disclosed by us when you provide the information. With your consent.

We may also disclose your personal information to comply with any court order, law, or legal process, including to respond to any government or regulatory request. If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Eloura Australia, our customers, or others. 

CHANGES TO OUR PRIVACY POLICY

It is our policy to post any changes we make to our privacy policy on this page. If we make material changes to how we treat our users' personal information, we will notify you through a notice on the Website home page. The date the privacy policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our Website and this privacy policy to check for any changes.



KLARNA PAYMENT'S PRIVACY AND LEGAL

In order to be able to offer you Klarna’s payment options, we will pass to Klarna certain aspects of your personal information, such as contact and order details, in order for Klarna to assess whether you qualify for their payment options and to tailor the payment options for you.

General information on Klarna you can find here. Your personal data is handled in accordance with applicable data protection law and in accordance with the information in Klarna’s privacy policy that can be found here.

further information and questions

Should you have any questions in relation to our privacy practices, how we handle your data, payment facilities, security or product queries, please contact us at info@elouraaustralia.com, phone: +61 2 91607765 or speak with our agents by clicking the live chat button. 

Thank you.